Privacy Policy

Meddylist.com is committed to ensuring the privacy and security of all our users, including patients, healthcare professionals, and partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

1.1 Personal Information

• From Users (Patients): Name, email address, phone number, gender, age, health concerns, and appointment details.
• From Healthcare Providers (Doctors): Name, qualifications, specialization, clinic/hospital information, profile pictures, and contact details.

1.2 Technical Information

• IP address, browser type, operating system, device information, and usage patterns collected through cookies and similar technologies.

1.3 Financial Information

• Payment details (when applicable) for booking appointments or using premium services. We ensure secure processing of payment data through trusted third-party gateways.

1.4 Feedback and Interactions

• User feedback, reviews, inquiries, and support requests are stored to improve our services.

2. How We Use Your Information

• Facilitate appointment bookings and communication between patients and doctors.
• Provide personalized recommendations and notifications for healthcare services.
• Enhance website functionality and user experience through analytics.
• Enable marketing and promotional activities for healthcare providers.
• Comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We may share your information in the following scenarios:

• With Doctors: Sharing patient details for confirmed appointments.
• With Third-Party Services: For payment processing, hosting, and technical support under strict confidentiality agreements.
• Legal Compliance: Disclosing information when required by law or to protect the rights and safety of Meddylist and its users.

We do not sell your personal data.

4. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users may request data deletion at any time, subject to legal obligations.

5. Security Measures

• Advanced encryption to secure personal and financial data.
• Regular security audits and updates.
• Limited access to sensitive information within our organization.

6. Your Rights

You can:

• Access and download your data.
• Request updates or corrections to inaccuracies.
• Opt-out of marketing communications.
• Request account deletion.

7. Cookies and Tracking Technologies

Cookies are used to:

• Enhance user experience through personalized settings.
• Collect usage data for analytics and improvements.

You can manage cookie preferences through browser settings.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via email or website notifications.

For inquiries or concerns, contact us at info@meddylist.com.