Effective Date: 07/01/2025
At Meddylist, we strive to provide excellent services and ensure customer satisfaction. Please review our refund and returns policy below for details about eligibility and the process.
Overview
Our refund and returns policy is applicable for 30 days from the date of purchase. If 30 days have elapsed since your purchase, we regret that we cannot offer a full refund or exchange.
To qualify for a refund, the item or service must meet the following conditions:
- Be unused and in the same condition as when it was purchased.
- Be in its original packaging (if applicable).
Non-Returnable Items
Certain items and services are not eligible for returns or refunds:
- Gift cards
- Downloadable software or digital products
- Health and personal care items
- Custom services already rendered
Partial Refunds
Partial refunds may be considered in specific circumstances, such as:
- Products or services that show clear signs of use.
- Items not in original condition, damaged, or missing parts for reasons not due to our error.
- Items returned beyond the 30-day refund period.
Refunds
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
Approved Refunds
Approved refunds will be processed promptly, and the credit will be applied to your original payment method within [X] business days.
Delayed or Missing Refunds
If you experience delays in receiving your refund:
- Check your bank account and credit card statement.
- Contact your bank or credit card company for further clarification, as processing times may vary.
- If issues persist, contact us at info@meddylist.com.
Sale Items
Please note that only regular-priced items are eligible for refunds. Sale or promotional items are non-refundable.
Exchanges
Exchanges are only applicable for defective or damaged items. If you need an exchange for the same item, please email us at info@meddylist.com and send the item to the following address:
[Insert Physical Address]
Gifts
For items marked as gifts:
- If shipped directly to you, a gift credit equal to the value of your return will be issued.
- If the gift was purchased by someone else, the refund will be sent to the original purchaser.
Shipping Returns
To return an item, please ship it to the following address:
[Insert Physical Address]
Shipping Costs
- Customers are responsible for return shipping costs.
- Shipping fees are non-refundable.
- For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance.
We are not responsible for lost or undelivered returns.
Need Assistance?
If you have questions or need further assistance, please contact us:
- Phone: 9705656070
- Email: info@meddylist.com
Thank you for choosing Meddylist for your doctor and hospital listing needs.
